/* ============================================
   Sofia Chat UI — Clean AI Assistant Design
   Collapsible sidebar, full-width chat
   Compact text, ChatGPT-style input bar
   ============================================ */

/* Duplicate mount guard */
#sofiaChatMount > .sofia-chat-container ~ .sofia-chat-container,
#sofiaChatMount > .sofia-search-modal ~ .sofia-search-modal,
#sofiaChatMount > .sofia-command-palette ~ .sofia-command-palette,
#sofiaChatMount > .sofia-toast-container ~ .sofia-toast-container {
  display: none !important;
}


:root {
  --sofia-primary: #6366f1;
  --sofia-primary-dark: #4f46e5;
  --sofia-primary-light: rgba(99, 102, 241, 0.08);
  --sofia-accent: #10b981;
  --sofia-bg: #fafafa;
  --sofia-surface: #ffffff;
  --sofia-surface-alt: #f5f5f5;
  --sofia-border: #e5e5e5;
  --sofia-text: #171717;
  --sofia-text-muted: #737373;
  --sofia-radius: 12px;
  --sofia-shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
  --sofia-shadow-soft: 0 1px 2px rgba(0, 0, 0, 0.04);
  --sofia-font: 'Plus Jakarta Sans', -apple-system, system-ui, sans-serif;
  --sidebar-width: 280px;
}

.sofia-chat-container {
  display: grid;
  grid-template-columns: 1fr;
  min-height: 640px;
  height: calc(100vh - 120px);
  font-family: var(--sofia-font);
  color: var(--sofia-text);
  position: relative;
  background: var(--sofia-surface);
  border: 1px solid var(--sofia-border);
  border-radius: var(--sofia-radius);
  overflow: hidden;
  font-size: 12px;
}

.sofia-chat-container::before { display: none; }
.sofia-chat-container > * { position: relative; z-index: 1; }

/* ── Sidebar: overlay, hidden by default ──── */

.sofia-sidebar {
  position: absolute;
  top: 0; left: 0; bottom: 0;
  width: var(--sidebar-width);
  background: var(--sofia-surface);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border: none; border-radius: 0; box-shadow: none;
  border-right: 1px solid var(--sofia-border);
  z-index: 10;
  transform: translateX(-100%);
  transition: transform 0.25s cubic-bezier(0.4, 0, 0.2, 1), box-shadow 0.25s ease;
}

.sofia-sidebar.open {
  transform: translateX(0);
  box-shadow: 4px 0 20px rgba(0, 0, 0, 0.08);
}

.sofia-chat-container .sidebar-header {
  padding: 12px 14px;
  border-bottom: 1px solid var(--sofia-border);
  display: flex; justify-content: space-between; align-items: center; gap: 10px;
}

.sofia-chat-container .sidebar-header h2 { font-size: 12px; font-weight: 600; margin-bottom: 1px; }
.sofia-chat-container .sidebar-header p { font-size: 10px; color: var(--sofia-text-muted); }

.btn-new-chat {
  border: none; background: var(--sofia-primary); color: white;
  font-size: 10px; font-weight: 600; padding: 4px 9px; border-radius: 5px;
  cursor: pointer; box-shadow: none; transition: background 0.15s ease;
}

.btn-new-chat:hover { background: var(--sofia-primary-dark); transform: none; }

.sofia-chat-container .sidebar-search { padding: 6px 10px; }

.sofia-chat-container .sidebar-search input {
  width: 100%; border: 1px solid var(--sofia-border); border-radius: 5px;
  padding: 4px 8px; font-size: 11px; background: var(--sofia-surface-alt); outline: none;
}

.sofia-chat-container .sidebar-search input:focus {
  border-color: var(--sofia-primary);
  box-shadow: 0 0 0 2px rgba(99, 102, 241, 0.12);
}

.sofia-chat-container .conversations-list {
  flex: 1; overflow-y: auto; padding: 4px;
  display: flex; flex-direction: column; gap: 1px;
}

.sofia-chat-container .conversation-item {
  padding: 6px 8px; border-radius: 5px; border: none; background: transparent;
  cursor: pointer; display: flex; gap: 7px; transition: background 0.15s ease;
}

.sofia-chat-container .conversation-item:hover { background: var(--sofia-surface-alt); }
.sofia-chat-container .conversation-item.active { background: var(--sofia-primary-light); box-shadow: none; }

.sofia-chat-container .conversation-icon {
  width: 24px; height: 24px; border-radius: 5px; background: var(--sofia-surface-alt);
  display: flex; align-items: center; justify-content: center; font-size: 11px; flex-shrink: 0;
}

.sofia-chat-container .conversation-content { flex: 1; min-width: 0; }

.sofia-chat-container .conversation-title {
  font-size: 11px; font-weight: 600; margin-bottom: 1px;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}

.sofia-chat-container .conversation-preview {
  font-size: 10px; color: var(--sofia-text-muted);
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}

.sofia-chat-container .conversation-time { font-size: 9px; color: var(--sofia-text-muted); margin-top: 2px; }

.sofia-chat-container .sofia-empty-state,
.sofia-search-modal .sofia-empty-state {
  text-align: center; color: var(--sofia-text-muted); padding: 16px 12px;
}

.sofia-chat-container .sofia-empty-state h4,
.sofia-search-modal .sofia-empty-state h4 { font-size: 11px; margin-top: 5px; margin-bottom: 2px; }

.sofia-chat-container .sidebar-footer {
  padding: 7px 10px; border-top: 1px solid var(--sofia-border);
  display: flex; align-items: center; justify-content: space-between; gap: 8px;
}

.sofia-chat-container .sofia-status {
  display: flex; align-items: center; gap: 5px; font-size: 10px; color: var(--sofia-text-muted);
}

.sofia-chat-container .status-dot {
  width: 5px; height: 5px; border-radius: 50%; background: var(--sofia-accent);
  box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.15);
}

.sofia-chat-container .btn-ghost,
.sofia-search-modal .btn-ghost,
.sofia-command-palette .btn-ghost {
  border: none; background: transparent; color: var(--sofia-text-muted); font-size: 10px; cursor: pointer;
}

.sofia-chat-container .btn-ghost:hover,
.sofia-search-modal .btn-ghost:hover,
.sofia-command-palette .btn-ghost:hover { color: var(--sofia-text); }

/* ── Main Chat (full width) ───────────────── */

.sofia-chat-main {
  background: var(--sofia-surface); display: flex; flex-direction: column;
  overflow: hidden; border: none; border-radius: 0; box-shadow: none;
}

.sofia-chat-container .chat-header {
  padding: 8px 18px; border-bottom: 1px solid var(--sofia-border);
  display: flex; align-items: center; justify-content: space-between; gap: 10px;
}

.sofia-chat-container .chat-title { display: flex; align-items: center; gap: 8px; }
.sofia-chat-container .chat-title-text { display: flex; flex-direction: column; }
.sofia-chat-container .chat-title h3 { font-size: 13px; font-weight: 600; margin-bottom: 0; }
.sofia-chat-container .chat-subtitle { font-size: 10px; color: var(--sofia-text-muted); }
.sofia-chat-container .chat-actions { display: flex; gap: 3px; }

.sofia-chat-container .btn-icon {
  width: 28px; height: 28px; border-radius: 5px;
  border: 1px solid var(--sofia-border); background: var(--sofia-surface);
  cursor: pointer; font-size: 12px;
  display: flex; align-items: center; justify-content: center; transition: all 0.15s ease;
}

.sofia-chat-container .chat-title .btn-icon { display: flex; }

.sofia-chat-container .btn-icon:hover {
  border-color: var(--sofia-primary); color: var(--sofia-primary); background: var(--sofia-primary-light);
}

/* ── Messages Area ────────────────────────── */

.sofia-chat-container .messages-container {
  flex: 1; overflow-y: auto; padding: 12px 0; background: var(--sofia-bg);
}

.sofia-chat-container .sofia-welcome {
  background: var(--sofia-surface); border-radius: 8px; padding: 16px;
  text-align: center; margin: 10px auto 20px auto; max-width: 480px;
}

.sofia-chat-container .sofia-welcome-icon { font-size: 22px; margin-bottom: 6px; }

.sofia-chat-container .sofia-welcome-actions {
  display: flex; justify-content: center; gap: 6px; margin-top: 10px; flex-wrap: wrap;
}

.sofia-chat-container .btn-secondary {
  border: 1px solid var(--sofia-border); background: white;
  padding: 4px 9px; border-radius: 5px; font-size: 10px; cursor: pointer;
}

.sofia-chat-container .btn-secondary:hover { border-color: var(--sofia-primary); color: var(--sofia-primary); }

/* ── Messages ─────────────────────────────── */

.sofia-chat-container .sofia-message {
  display: flex; gap: 8px; padding: 4px 20px; margin-bottom: 1px;
  animation: sofiaFadeIn 0.2s ease; max-width: 100%;
}

.sofia-chat-container .sofia-message.user { flex-direction: row-reverse; padding: 3px 20px; }

.sofia-chat-container .sofia-message-avatar {
  width: 20px; height: 20px; border-radius: 5px;
  background: var(--sofia-surface-alt); color: var(--sofia-text-muted);
  font-weight: 600; display: flex; align-items: center; justify-content: center;
  flex-shrink: 0; font-size: 8px; margin-top: 2px;
}

.sofia-chat-container .sofia-message.user .sofia-message-avatar { background: var(--sofia-primary); color: white; }

.sofia-chat-container .sofia-message-body { max-width: 100%; min-width: 0; }
.sofia-chat-container .sofia-message.user .sofia-message-body { max-width: 65%; }

.sofia-chat-container .sofia-message.sofia .sofia-message-content {
  background: transparent; border-radius: 0; padding: 1px 0;
  font-size: 12px; line-height: 1.55; color: var(--sofia-text); box-shadow: none;
}

.sofia-chat-container .sofia-message.user .sofia-message-content {
  background: var(--sofia-primary); color: white;
  border-radius: 12px 12px 3px 12px; padding: 6px 11px;
  font-size: 12px; line-height: 1.4; box-shadow: none;
}

.sofia-chat-container .sofia-message-content {
  font-size: 12px; line-height: 1.55; color: var(--sofia-text); position: relative;
}

/* ── Markdown ─────────────────────────────── */

.sofia-chat-container .sofia-message.sofia .sofia-message-content h1,
.sofia-chat-container .sofia-message.sofia .sofia-message-content h2,
.sofia-chat-container .sofia-message.sofia .sofia-message-content h3 {
  font-size: 12px; font-weight: 700; margin: 8px 0 2px 0; color: var(--sofia-text);
}

.sofia-chat-container .sofia-message.sofia .sofia-message-content h1 { font-size: 13px; }
.sofia-chat-container .sofia-message.sofia .sofia-message-content p { margin: 0 0 5px 0; }

.sofia-chat-container .sofia-message.sofia .sofia-message-content ul,
.sofia-chat-container .sofia-message.sofia .sofia-message-content ol {
  margin: 2px 0 5px 0; padding-left: 16px;
}

.sofia-chat-container .sofia-message.sofia .sofia-message-content li { margin-bottom: 1px; font-size: 12px; }

.sofia-chat-container .sofia-message.sofia .sofia-message-content hr {
  border: none; border-top: 1px solid var(--sofia-border); margin: 8px 0;
}

.sofia-chat-container .sofia-message.sofia .sofia-message-content strong { font-weight: 600; }
.sofia-chat-container .sofia-message.sofia .sofia-message-content a { color: var(--sofia-primary); text-decoration: none; }
.sofia-chat-container .sofia-message.sofia .sofia-message-content a:hover { text-decoration: underline; }

.sofia-chat-container .sofia-message-content code {
  background: rgba(0, 0, 0, 0.06); padding: 1px 4px; border-radius: 3px;
  font-size: 10.5px; font-family: 'SF Mono', 'Fira Code', monospace;
}

.sofia-chat-container .sofia-message.user .sofia-message-content code { background: rgba(255, 255, 255, 0.2); }

.sofia-chat-container .sofia-message-content pre {
  background: #1e1e2e; color: #cdd6f4; padding: 8px 10px; border-radius: 6px;
  overflow-x: auto; font-size: 10.5px; line-height: 1.5; margin: 5px 0;
}

.sofia-chat-container .sofia-message-content pre code { background: transparent; padding: 0; font-size: inherit; }

.sofia-chat-container .sofia-message-time {
  font-size: 9px; color: var(--sofia-text-muted); margin-top: 2px;
  opacity: 0; transition: opacity 0.15s ease;
}

.sofia-chat-container .sofia-message:hover .sofia-message-time { opacity: 1; }
.sofia-chat-container .sofia-message.user .sofia-message-time { text-align: right; }

/* ── Attachments ──────────────────────────── */

.sofia-chat-container .sofia-message-attachments { margin-top: 5px; display: flex; flex-direction: column; gap: 3px; }

.sofia-chat-container .sofia-message-attachment {
  border: 1px solid var(--sofia-border); border-radius: 5px; padding: 5px 7px;
  background: var(--sofia-surface-alt); display: flex; align-items: center; gap: 6px; font-size: 10px;
}

.sofia-chat-container .sofia-message-attachment img {
  width: 40px; height: 40px; object-fit: cover; border-radius: 5px; cursor: pointer;
}

.sofia-chat-container .sofia-attachment-preview { padding: 0 18px 5px 18px; }

.sofia-chat-container .sofia-attachment-item {
  border: 1px solid var(--sofia-border); border-radius: 5px; padding: 5px;
  display: flex; align-items: center; gap: 5px; background: var(--sofia-surface);
}

.sofia-chat-container .sofia-preview-doc { display: flex; align-items: center; gap: 5px; font-size: 10px; }

.sofia-chat-container .sofia-remove-attachment {
  margin-left: auto; border: none; background: var(--sofia-surface-alt);
  border-radius: 50%; width: 20px; height: 20px; cursor: pointer;
}

/* ── Input Area — ChatGPT-style ─────────────
   HTML: .input-area > [#file-input] + .btn-attach + .input-wrapper > textarea + .input-hint + .btn-send
   We make .input-area the rounded pill container with everything inside.
   ─────────────────────────────────────────── */

.sofia-chat-container .input-area {
  padding: 10px 20px 14px 20px;
  border-top: none;
  background: var(--sofia-bg);
  display: flex;
  justify-content: center;
  align-items: stretch;
  gap: 0;
  position: relative;
}

/* Outer wrapper to constrain width and hold the pill */
.sofia-chat-container .input-area {
  flex-wrap: wrap;
}

/* The pill container — .input-wrapper is the main rounded shape */
.sofia-chat-container .input-wrapper {
  flex: 1;
  max-width: 720px;
  background: var(--sofia-surface);
  border-radius: 26px;
  border: none;
  box-shadow:
    0 0 0 1px rgba(0, 0, 0, 0.06),
    0 4px 6px rgba(0, 0, 0, 0.04);
  padding: 0;
  display: grid;
  grid-template-columns: auto 1fr auto;
  grid-template-rows: 1fr;
  align-items: end;
  position: relative;
  transition: box-shadow 0.2s ease;
  overflow: hidden;
}

.sofia-chat-container .input-wrapper:focus-within {
  box-shadow:
    0 0 0 1px rgba(99, 102, 241, 0.25),
    0 4px 12px rgba(99, 102, 241, 0.06);
}

/* Textarea — spans the middle column, no borders */
.sofia-chat-container .input-wrapper textarea {
  grid-column: 1 / -1;
  grid-row: 1;
  width: 100%;
  border: none;
  border-radius: 0;
  padding: 12px 48px 12px 44px;
  font-size: 13px;
  resize: none;
  outline: none;
  font-family: var(--sofia-font);
  background: transparent;
  line-height: 1.5;
  color: var(--sofia-text);
  min-height: 24px;
  max-height: 150px;
  box-shadow: none;
}

.sofia-chat-container .input-wrapper textarea::placeholder {
  color: var(--sofia-text-muted);
  opacity: 0.6;
}

.sofia-chat-container .input-wrapper textarea:focus {
  border: none; box-shadow: none; outline: none;
}

/* Hide the hint text */
.sofia-chat-container .input-hint { display: none; }

/* Attach button — lives outside .input-wrapper in HTML,
   but we visually overlay it inside the pill */
.sofia-chat-container .btn-attach {
  position: absolute;
  left: 24px;
  bottom: 18px;
  width: 28px; height: 28px;
  border-radius: 50%;
  border: none;
  background: transparent;
  cursor: pointer;
  font-size: 15px;
  display: flex; align-items: center; justify-content: center;
  color: var(--sofia-text-muted);
  transition: background 0.15s ease, color 0.15s ease;
  z-index: 2;
  padding: 0;
  margin: 0;
}

.sofia-chat-container .btn-attach:hover {
  background: var(--sofia-surface-alt);
  color: var(--sofia-text);
  border: none;
}

/* Send button — circular dark, inside pill on the right */
.sofia-chat-container .btn-send {
  position: absolute;
  right: 24px;
  bottom: 18px;
  width: 30px; height: 30px;
  border-radius: 50%;
  border: none;
  background: var(--sofia-text);
  color: white;
  display: flex; align-items: center; justify-content: center;
  cursor: pointer;
  flex-shrink: 0;
  box-shadow: none;
  transition: background 0.15s ease, transform 0.1s ease;
  z-index: 2;
  padding: 0;
  margin: 0;
}

.sofia-chat-container .btn-send:hover { background: #404040; }
.sofia-chat-container .btn-send:active { transform: scale(0.95); }
.sofia-chat-container .btn-send svg { width: 16px; height: 16px; }

/* ── Command Autocomplete ───────────────── */

.sofia-chat-container .command-autocomplete {
  position: absolute; bottom: 80px; left: 50%; transform: translateX(-50%);
  background: white; border-radius: 12px; border: 1px solid var(--sofia-border);
  padding: 4px; width: min(400px, 90%); box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1); z-index: 5;
}

.sofia-chat-container .command-autocomplete-item {
  padding: 4px 7px; border-radius: 6px; cursor: pointer; font-size: 11px;
  display: flex; justify-content: space-between; align-items: center;
}

.sofia-chat-container .command-autocomplete-item:hover { background: var(--sofia-surface-alt); }

/* Context Panel (hidden) */
.sofia-chat-container .sofia-context-panel { display: none; }

/* ── Cards ────────────────────────────────── */

.sofia-chat-container .sofia-card {
  background: var(--sofia-surface); border: 1px solid var(--sofia-border); border-radius: 6px;
  padding: 8px; margin-top: 5px; box-shadow: var(--sofia-shadow-soft);
}

.sofia-chat-container .badge {
  font-size: 8px; text-transform: uppercase; font-weight: 600;
  padding: 1px 4px; border-radius: 3px;
  background: var(--sofia-primary-light); color: var(--sofia-primary);
}

.sofia-chat-container .badge-alta { background: rgba(239, 68, 68, 0.08); color: #dc2626; }
.sofia-chat-container .badge-media { background: rgba(245, 158, 11, 0.08); color: #d97706; }
.sofia-chat-container .badge-baja { background: rgba(34, 197, 94, 0.08); color: #16a34a; }

.sofia-chat-container .proposed-response {
  border: 1px dashed var(--sofia-border); padding: 5px; border-radius: 5px;
  min-height: 40px; background: var(--sofia-surface-alt); font-size: 11px;
}

.sofia-chat-container .stats-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 5px; text-align: center; }
.sofia-chat-container .stat-value { font-size: 14px; font-weight: 700; }
.sofia-chat-container .stat-label { font-size: 9px; color: var(--sofia-text-muted); }

.sofia-chat-container .list-row {
  display: flex; justify-content: space-between; align-items: center;
  padding: 4px 0; border-bottom: 1px solid var(--sofia-border); gap: 6px;
}

.sofia-chat-container .list-row:last-child { border-bottom: none; }
.sofia-chat-container .list-title { font-weight: 600; font-size: 11px; }
.sofia-chat-container .list-subtitle { font-size: 9px; color: var(--sofia-text-muted); }

.sofia-chat-container .sofia-card .card-header {
  display: flex; align-items: center; gap: 5px; font-weight: 600; font-size: 11px; margin-bottom: 5px;
}

.sofia-chat-container .sofia-card .card-actions { margin-top: 6px; display: flex; gap: 3px; flex-wrap: wrap; }

.sofia-chat-container .ticket-subject { margin-bottom: 2px; font-size: 11px; }
.sofia-chat-container .ticket-client { font-size: 9px; color: var(--sofia-text-muted); margin-bottom: 2px; }
.sofia-chat-container .ticket-preview { font-size: 10px; color: var(--sofia-text-muted); }
.sofia-chat-container .response-card .proposed-response { font-size: 10px; line-height: 1.4; }

.sofia-chat-container .btn-card {
  border: 1px solid var(--sofia-border); background: var(--sofia-surface); border-radius: 4px;
  padding: 2px 7px; font-size: 10px; cursor: pointer; transition: all 0.15s ease;
}

.sofia-chat-container .btn-card:hover { border-color: var(--sofia-primary); color: var(--sofia-primary); }
.sofia-chat-container .btn-card.primary { background: var(--sofia-primary); color: white; border-color: transparent; }
.sofia-chat-container .btn-card.success { background: var(--sofia-accent); color: white; border-color: transparent; }
.sofia-chat-container .btn-card.danger { background: #ef4444; color: white; border-color: transparent; }

/* ── Search Modal ─────────────────────────── */

.sofia-search-modal { position: fixed; inset: 0; z-index: 999; }
.sofia-search-backdrop { position: absolute; inset: 0; background: rgba(0, 0, 0, 0.4); backdrop-filter: blur(2px); }

.sofia-search-panel {
  position: absolute; top: 10%; left: 50%; transform: translateX(-50%);
  background: white; border-radius: 10px; width: min(560px, 92%);
  padding: 12px; box-shadow: 0 8px 30px rgba(0, 0, 0, 0.15);
}

.sofia-search-modal .search-header { display: flex; gap: 6px; align-items: center; }

.sofia-search-modal .search-header input {
  flex: 1; border: 1px solid var(--sofia-border); border-radius: 5px;
  padding: 6px 9px; font-size: 12px;
}

.sofia-search-modal .search-filters {
  display: flex; gap: 12px; margin-top: 6px; font-size: 10px; color: var(--sofia-text-muted);
}

.sofia-search-modal .search-results {
  margin-top: 8px; max-height: 280px; overflow-y: auto;
  display: flex; flex-direction: column; gap: 3px;
}

.sofia-search-modal .search-result-item {
  border: 1px solid var(--sofia-border); border-radius: 5px;
  padding: 7px; cursor: pointer; font-size: 11px;
}

.sofia-search-modal .search-result-item:hover {
  border-color: var(--sofia-primary); background: var(--sofia-primary-light);
}

/* ── Command Palette ──────────────────────── */

.sofia-command-palette {
  position: fixed; bottom: 18px; right: 18px; width: min(280px, 90%);
  background: white; border-radius: 8px; border: 1px solid var(--sofia-border);
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.12); z-index: 999; overflow: hidden;
}

.sofia-command-palette .command-palette-header {
  padding: 8px; border-bottom: 1px solid var(--sofia-border);
  display: flex; justify-content: space-between; font-size: 11px;
}

.sofia-command-palette .command-palette-list { max-height: 240px; overflow-y: auto; }

.sofia-command-palette .command-palette-item {
  padding: 6px 9px; display: flex; justify-content: space-between;
  cursor: pointer; font-size: 11px;
}

.sofia-command-palette .command-palette-item:hover { background: var(--sofia-surface-alt); }

/* ── Toasts ───────────────────────────────── */

.sofia-toast-container {
  position: fixed; right: 14px; bottom: 14px;
  display: flex; flex-direction: column; gap: 5px; z-index: 9999;
}

.sofia-toast {
  background: var(--sofia-text); color: white; border-radius: 5px; border: none;
  padding: 6px 10px; font-size: 11px; box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
}

/* ── Typing ───────────────────────────────── */

.sofia-chat-container .sofia-typing {
  display: inline-flex; gap: 5px; align-items: center;
  background: transparent; padding: 2px 0; font-size: 10px; color: var(--sofia-text-muted);
}

.sofia-chat-container .sofia-typing-dots { display: inline-flex; gap: 2px; }

.sofia-chat-container .sofia-typing-dot {
  width: 3px; height: 3px; border-radius: 50%; background: var(--sofia-primary);
  opacity: 0.6; animation: sofiaPulse 1.2s infinite ease-in-out;
}

.sofia-chat-container .sofia-typing-dot:nth-child(2) { animation-delay: 0.2s; }
.sofia-chat-container .sofia-typing-dot:nth-child(3) { animation-delay: 0.4s; }

@keyframes sofiaPulse {
  0%, 100% { opacity: 0.3; transform: translateY(0); }
  50% { opacity: 1; transform: translateY(-2px); }
}

@keyframes sofiaFadeIn {
  from { opacity: 0; transform: translateY(3px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ── Responsive ───────────────────────────── */

@media (max-width: 600px) {
  .sofia-chat-container .messages-container { padding: 6px 0; }
  .sofia-chat-container .sofia-message { padding: 3px 12px; }
  .sofia-chat-container .sofia-message.user .sofia-message-body { max-width: 85%; }
  .sofia-sidebar { width: 240px; }
  .sofia-chat-container .input-area { padding: 8px 10px 10px 10px; }
  .sofia-chat-container .input-wrapper { border-radius: 20px; }
  .sofia-chat-container .btn-attach { left: 18px; bottom: 16px; }
  .sofia-chat-container .btn-send { right: 18px; bottom: 16px; }
}/* ============================================
   Sofia Chat UI — Clean AI Assistant Design
   Collapsible sidebar, full-width chat
   Compact text, ChatGPT-style input bar
   ============================================ */

:root {
  --sofia-primary: #6366f1;
  --sofia-primary-dark: #4f46e5;
  --sofia-primary-light: rgba(99, 102, 241, 0.08);
  --sofia-accent: #10b981;
  --sofia-bg: #fafafa;
  --sofia-surface: #ffffff;
  --sofia-surface-alt: #f5f5f5;
  --sofia-border: #e5e5e5;
  --sofia-text: #171717;
  --sofia-text-muted: #737373;
  --sofia-radius: 12px;
  --sofia-shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
  --sofia-shadow-soft: 0 1px 2px rgba(0, 0, 0, 0.04);
  --sofia-font: 'Plus Jakarta Sans', -apple-system, system-ui, sans-serif;
  --sidebar-width: 280px;
}

.sofia-chat-container {
  display: grid;
  grid-template-columns: 1fr;
  min-height: 640px;
  height: calc(100vh - 120px);
  font-family: var(--sofia-font);
  color: var(--sofia-text);
  position: relative;
  background: var(--sofia-surface);
  border: 1px solid var(--sofia-border);
  border-radius: var(--sofia-radius);
  overflow: hidden;
  font-size: 12px;
}

.sofia-chat-container::before { display: none; }
.sofia-chat-container > * { position: relative; z-index: 1; }

/* ── Sidebar: overlay, hidden by default ──── */

.sofia-sidebar {
  position: absolute;
  top: 0; left: 0; bottom: 0;
  width: var(--sidebar-width);
  background: var(--sofia-surface);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border: none; border-radius: 0; box-shadow: none;
  border-right: 1px solid var(--sofia-border);
  z-index: 10;
  transform: translateX(-100%);
  transition: transform 0.25s cubic-bezier(0.4, 0, 0.2, 1), box-shadow 0.25s ease;
}

.sofia-sidebar.open {
  transform: translateX(0);
  box-shadow: 4px 0 20px rgba(0, 0, 0, 0.08);
}

.sofia-chat-container .sidebar-header {
  padding: 12px 14px;
  border-bottom: 1px solid var(--sofia-border);
  display: flex; justify-content: space-between; align-items: center; gap: 10px;
}

.sofia-chat-container .sidebar-header h2 { font-size: 12px; font-weight: 600; margin-bottom: 1px; }
.sofia-chat-container .sidebar-header p { font-size: 10px; color: var(--sofia-text-muted); }

.btn-new-chat {
  border: none; background: var(--sofia-primary); color: white;
  font-size: 10px; font-weight: 600; padding: 4px 9px; border-radius: 5px;
  cursor: pointer; box-shadow: none; transition: background 0.15s ease;
}

.btn-new-chat:hover { background: var(--sofia-primary-dark); transform: none; }

.sofia-chat-container .sidebar-search { padding: 6px 10px; }

.sofia-chat-container .sidebar-search input {
  width: 100%; border: 1px solid var(--sofia-border); border-radius: 5px;
  padding: 4px 8px; font-size: 11px; background: var(--sofia-surface-alt); outline: none;
}

.sofia-chat-container .sidebar-search input:focus {
  border-color: var(--sofia-primary);
  box-shadow: 0 0 0 2px rgba(99, 102, 241, 0.12);
}

.sofia-chat-container .conversations-list {
  flex: 1; overflow-y: auto; padding: 4px;
  display: flex; flex-direction: column; gap: 1px;
}

.sofia-chat-container .conversation-item {
  padding: 6px 8px; border-radius: 5px; border: none; background: transparent;
  cursor: pointer; display: flex; gap: 7px; transition: background 0.15s ease;
}

.sofia-chat-container .conversation-item:hover { background: var(--sofia-surface-alt); }
.sofia-chat-container .conversation-item.active { background: var(--sofia-primary-light); box-shadow: none; }

.sofia-chat-container .conversation-icon {
  width: 24px; height: 24px; border-radius: 5px; background: var(--sofia-surface-alt);
  display: flex; align-items: center; justify-content: center; font-size: 11px; flex-shrink: 0;
}

.sofia-chat-container .conversation-content { flex: 1; min-width: 0; }

.sofia-chat-container .conversation-title {
  font-size: 11px; font-weight: 600; margin-bottom: 1px;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}

.sofia-chat-container .conversation-preview {
  font-size: 10px; color: var(--sofia-text-muted);
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}

.sofia-chat-container .conversation-time { font-size: 9px; color: var(--sofia-text-muted); margin-top: 2px; }

.sofia-chat-container .sofia-empty-state,
.sofia-search-modal .sofia-empty-state {
  text-align: center; color: var(--sofia-text-muted); padding: 16px 12px;
}

.sofia-chat-container .sofia-empty-state h4,
.sofia-search-modal .sofia-empty-state h4 { font-size: 11px; margin-top: 5px; margin-bottom: 2px; }

.sofia-chat-container .sidebar-footer {
  padding: 7px 10px; border-top: 1px solid var(--sofia-border);
  display: flex; align-items: center; justify-content: space-between; gap: 8px;
}

.sofia-chat-container .sofia-status {
  display: flex; align-items: center; gap: 5px; font-size: 10px; color: var(--sofia-text-muted);
}

.sofia-chat-container .status-dot {
  width: 5px; height: 5px; border-radius: 50%; background: var(--sofia-accent);
  box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.15);
}

.sofia-chat-container .btn-ghost,
.sofia-search-modal .btn-ghost,
.sofia-command-palette .btn-ghost {
  border: none; background: transparent; color: var(--sofia-text-muted); font-size: 10px; cursor: pointer;
}

.sofia-chat-container .btn-ghost:hover,
.sofia-search-modal .btn-ghost:hover,
.sofia-command-palette .btn-ghost:hover { color: var(--sofia-text); }

/* ── Main Chat (full width) ───────────────── */

.sofia-chat-main {
  background: var(--sofia-surface); display: flex; flex-direction: column;
  overflow: hidden; border: none; border-radius: 0; box-shadow: none;
}

.sofia-chat-container .chat-header {
  padding: 8px 18px; border-bottom: 1px solid var(--sofia-border);
  display: flex; align-items: center; justify-content: space-between; gap: 10px;
}

.sofia-chat-container .chat-title { display: flex; align-items: center; gap: 8px; }
.sofia-chat-container .chat-title-text { display: flex; flex-direction: column; }
.sofia-chat-container .chat-title h3 { font-size: 13px; font-weight: 600; margin-bottom: 0; }
.sofia-chat-container .chat-subtitle { font-size: 10px; color: var(--sofia-text-muted); }
.sofia-chat-container .chat-actions { display: flex; gap: 3px; }

.sofia-chat-container .btn-icon {
  width: 28px; height: 28px; border-radius: 5px;
  border: 1px solid var(--sofia-border); background: var(--sofia-surface);
  cursor: pointer; font-size: 12px;
  display: flex; align-items: center; justify-content: center; transition: all 0.15s ease;
}

.sofia-chat-container .chat-title .btn-icon { display: flex; }

.sofia-chat-container .btn-icon:hover {
  border-color: var(--sofia-primary); color: var(--sofia-primary); background: var(--sofia-primary-light);
}

/* ── Messages Area ────────────────────────── */

.sofia-chat-container .messages-container {
  flex: 1; overflow-y: auto; padding: 12px 0; background: var(--sofia-bg);
}

.sofia-chat-container .sofia-welcome {
  background: var(--sofia-surface); border-radius: 8px; padding: 16px;
  text-align: center; margin: 10px auto 20px auto; max-width: 480px;
}

.sofia-chat-container .sofia-welcome-icon { font-size: 22px; margin-bottom: 6px; }

.sofia-chat-container .sofia-welcome-actions {
  display: flex; justify-content: center; gap: 6px; margin-top: 10px; flex-wrap: wrap;
}

.sofia-chat-container .btn-secondary {
  border: 1px solid var(--sofia-border); background: white;
  padding: 4px 9px; border-radius: 5px; font-size: 10px; cursor: pointer;
}

.sofia-chat-container .btn-secondary:hover { border-color: var(--sofia-primary); color: var(--sofia-primary); }

/* ── Messages ─────────────────────────────── */

.sofia-chat-container .sofia-message {
  display: flex; gap: 8px; padding: 4px 20px; margin-bottom: 1px;
  animation: sofiaFadeIn 0.2s ease; max-width: 100%;
}

.sofia-chat-container .sofia-message.user { flex-direction: row-reverse; padding: 3px 20px; }

.sofia-chat-container .sofia-message-avatar {
  width: 20px; height: 20px; border-radius: 5px;
  background: var(--sofia-surface-alt); color: var(--sofia-text-muted);
  font-weight: 600; display: flex; align-items: center; justify-content: center;
  flex-shrink: 0; font-size: 8px; margin-top: 2px;
}

.sofia-chat-container .sofia-message.user .sofia-message-avatar { background: var(--sofia-primary); color: white; }

.sofia-chat-container .sofia-message-body { max-width: 100%; min-width: 0; }
.sofia-chat-container .sofia-message.user .sofia-message-body { max-width: 65%; }

.sofia-chat-container .sofia-message.sofia .sofia-message-content {
  background: transparent; border-radius: 0; padding: 1px 0;
  font-size: 12px; line-height: 1.55; color: var(--sofia-text); box-shadow: none;
}

.sofia-chat-container .sofia-message.user .sofia-message-content {
  background: var(--sofia-primary); color: white;
  border-radius: 12px 12px 3px 12px; padding: 6px 11px;
  font-size: 12px; line-height: 1.4; box-shadow: none;
}

.sofia-chat-container .sofia-message-content {
  font-size: 12px; line-height: 1.55; color: var(--sofia-text); position: relative;
}

/* ── Markdown ─────────────────────────────── */

.sofia-chat-container .sofia-message.sofia .sofia-message-content h1,
.sofia-chat-container .sofia-message.sofia .sofia-message-content h2,
.sofia-chat-container .sofia-message.sofia .sofia-message-content h3 {
  font-size: 12px; font-weight: 700; margin: 8px 0 2px 0; color: var(--sofia-text);
}

.sofia-chat-container .sofia-message.sofia .sofia-message-content h1 { font-size: 13px; }
.sofia-chat-container .sofia-message.sofia .sofia-message-content p { margin: 0 0 5px 0; }

.sofia-chat-container .sofia-message.sofia .sofia-message-content ul,
.sofia-chat-container .sofia-message.sofia .sofia-message-content ol {
  margin: 2px 0 5px 0; padding-left: 16px;
}

.sofia-chat-container .sofia-message.sofia .sofia-message-content li { margin-bottom: 1px; font-size: 12px; }

.sofia-chat-container .sofia-message.sofia .sofia-message-content hr {
  border: none; border-top: 1px solid var(--sofia-border); margin: 8px 0;
}

.sofia-chat-container .sofia-message.sofia .sofia-message-content strong { font-weight: 600; }
.sofia-chat-container .sofia-message.sofia .sofia-message-content a { color: var(--sofia-primary); text-decoration: none; }
.sofia-chat-container .sofia-message.sofia .sofia-message-content a:hover { text-decoration: underline; }

.sofia-chat-container .sofia-message-content code {
  background: rgba(0, 0, 0, 0.06); padding: 1px 4px; border-radius: 3px;
  font-size: 10.5px; font-family: 'SF Mono', 'Fira Code', monospace;
}

.sofia-chat-container .sofia-message.user .sofia-message-content code { background: rgba(255, 255, 255, 0.2); }

.sofia-chat-container .sofia-message-content pre {
  background: #1e1e2e; color: #cdd6f4; padding: 8px 10px; border-radius: 6px;
  overflow-x: auto; font-size: 10.5px; line-height: 1.5; margin: 5px 0;
}

.sofia-chat-container .sofia-message-content pre code { background: transparent; padding: 0; font-size: inherit; }

.sofia-chat-container .sofia-message-time {
  font-size: 9px; color: var(--sofia-text-muted); margin-top: 2px;
  opacity: 0; transition: opacity 0.15s ease;
}

.sofia-chat-container .sofia-message:hover .sofia-message-time { opacity: 1; }
.sofia-chat-container .sofia-message.user .sofia-message-time { text-align: right; }

/* ── Attachments ──────────────────────────── */

.sofia-chat-container .sofia-message-attachments { margin-top: 5px; display: flex; flex-direction: column; gap: 3px; }

.sofia-chat-container .sofia-message-attachment {
  border: 1px solid var(--sofia-border); border-radius: 5px; padding: 5px 7px;
  background: var(--sofia-surface-alt); display: flex; align-items: center; gap: 6px; font-size: 10px;
}

.sofia-chat-container .sofia-message-attachment img {
  width: 40px; height: 40px; object-fit: cover; border-radius: 5px; cursor: pointer;
}

.sofia-chat-container .sofia-attachment-preview { padding: 0 18px 5px 18px; }

.sofia-chat-container .sofia-attachment-item {
  border: 1px solid var(--sofia-border); border-radius: 5px; padding: 5px;
  display: flex; align-items: center; gap: 5px; background: var(--sofia-surface);
}

.sofia-chat-container .sofia-preview-doc { display: flex; align-items: center; gap: 5px; font-size: 10px; }

.sofia-chat-container .sofia-remove-attachment {
  margin-left: auto; border: none; background: var(--sofia-surface-alt);
  border-radius: 50%; width: 20px; height: 20px; cursor: pointer;
}

/* ── Input Area — ChatGPT-style ─────────────
   HTML: .input-area > [#file-input] + .btn-attach + .input-wrapper > textarea + .input-hint + .btn-send
   We make .input-area the rounded pill container with everything inside.
   ─────────────────────────────────────────── */

.sofia-chat-container .input-area {
  padding: 10px 20px 14px 20px;
  border-top: none;
  background: var(--sofia-bg);
  display: flex;
  justify-content: center;
  align-items: stretch;
  gap: 0;
  position: relative;
}

/* Outer wrapper to constrain width and hold the pill */
.sofia-chat-container .input-area {
  flex-wrap: wrap;
}

/* The pill container — .input-wrapper is the main rounded shape */
.sofia-chat-container .input-wrapper {
  flex: 1;
  max-width: 720px;
  background: var(--sofia-surface);
  border-radius: 26px;
  border: none;
  box-shadow:
    0 0 0 1px rgba(0, 0, 0, 0.06),
    0 4px 6px rgba(0, 0, 0, 0.04);
  padding: 0;
  display: grid;
  grid-template-columns: auto 1fr auto;
  grid-template-rows: 1fr;
  align-items: end;
  position: relative;
  transition: box-shadow 0.2s ease;
  overflow: hidden;
}

.sofia-chat-container .input-wrapper:focus-within {
  box-shadow:
    0 0 0 1px rgba(99, 102, 241, 0.25),
    0 4px 12px rgba(99, 102, 241, 0.06);
}

/* Textarea — spans the middle column, no borders */
.sofia-chat-container .input-wrapper textarea {
  grid-column: 1 / -1;
  grid-row: 1;
  width: 100%;
  border: none;
  border-radius: 0;
  padding: 12px 48px 12px 44px;
  font-size: 13px;
  resize: none;
  outline: none;
  font-family: var(--sofia-font);
  background: transparent;
  line-height: 1.5;
  color: var(--sofia-text);
  min-height: 24px;
  max-height: 150px;
  box-shadow: none;
}

.sofia-chat-container .input-wrapper textarea::placeholder {
  color: var(--sofia-text-muted);
  opacity: 0.6;
}

.sofia-chat-container .input-wrapper textarea:focus {
  border: none; box-shadow: none; outline: none;
}

/* Hide the hint text */
.sofia-chat-container .input-hint { display: none; }

/* Attach button — lives outside .input-wrapper in HTML,
   but we visually overlay it inside the pill */
.sofia-chat-container .btn-attach {
  position: absolute;
  left: 24px;
  bottom: 18px;
  width: 28px; height: 28px;
  border-radius: 50%;
  border: none;
  background: transparent;
  cursor: pointer;
  font-size: 15px;
  display: flex; align-items: center; justify-content: center;
  color: var(--sofia-text-muted);
  transition: background 0.15s ease, color 0.15s ease;
  z-index: 2;
  padding: 0;
  margin: 0;
}

.sofia-chat-container .btn-attach:hover {
  background: var(--sofia-surface-alt);
  color: var(--sofia-text);
  border: none;
}

/* Send button — circular dark, inside pill on the right */
.sofia-chat-container .btn-send {
  position: absolute;
  right: 24px;
  bottom: 18px;
  width: 30px; height: 30px;
  border-radius: 50%;
  border: none;
  background: var(--sofia-text);
  color: white;
  display: flex; align-items: center; justify-content: center;
  cursor: pointer;
  flex-shrink: 0;
  box-shadow: none;
  transition: background 0.15s ease, transform 0.1s ease;
  z-index: 2;
  padding: 0;
  margin: 0;
}

.sofia-chat-container .btn-send:hover { background: #404040; }
.sofia-chat-container .btn-send:active { transform: scale(0.95); }
.sofia-chat-container .btn-send svg { width: 16px; height: 16px; }

/* ── Command Autocomplete ───────────────── */

.sofia-chat-container .command-autocomplete {
  position: absolute; bottom: 80px; left: 50%; transform: translateX(-50%);
  background: white; border-radius: 12px; border: 1px solid var(--sofia-border);
  padding: 4px; width: min(400px, 90%); box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1); z-index: 5;
}

.sofia-chat-container .command-autocomplete-item {
  padding: 4px 7px; border-radius: 6px; cursor: pointer; font-size: 11px;
  display: flex; justify-content: space-between; align-items: center;
}

.sofia-chat-container .command-autocomplete-item:hover { background: var(--sofia-surface-alt); }

/* Context Panel (hidden) */
.sofia-chat-container .sofia-context-panel { display: none; }

/* ── Cards ────────────────────────────────── */

.sofia-chat-container .sofia-card {
  background: var(--sofia-surface); border: 1px solid var(--sofia-border); border-radius: 6px;
  padding: 8px; margin-top: 5px; box-shadow: var(--sofia-shadow-soft);
}

.sofia-chat-container .badge {
  font-size: 8px; text-transform: uppercase; font-weight: 600;
  padding: 1px 4px; border-radius: 3px;
  background: var(--sofia-primary-light); color: var(--sofia-primary);
}

.sofia-chat-container .badge-alta { background: rgba(239, 68, 68, 0.08); color: #dc2626; }
.sofia-chat-container .badge-media { background: rgba(245, 158, 11, 0.08); color: #d97706; }
.sofia-chat-container .badge-baja { background: rgba(34, 197, 94, 0.08); color: #16a34a; }

.sofia-chat-container .proposed-response {
  border: 1px dashed var(--sofia-border); padding: 5px; border-radius: 5px;
  min-height: 40px; background: var(--sofia-surface-alt); font-size: 11px;
}

.sofia-chat-container .stats-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 5px; text-align: center; }
.sofia-chat-container .stat-value { font-size: 14px; font-weight: 700; }
.sofia-chat-container .stat-label { font-size: 9px; color: var(--sofia-text-muted); }

.sofia-chat-container .list-row {
  display: flex; justify-content: space-between; align-items: center;
  padding: 4px 0; border-bottom: 1px solid var(--sofia-border); gap: 6px;
}

.sofia-chat-container .list-row:last-child { border-bottom: none; }
.sofia-chat-container .list-title { font-weight: 600; font-size: 11px; }
.sofia-chat-container .list-subtitle { font-size: 9px; color: var(--sofia-text-muted); }

.sofia-chat-container .sofia-card .card-header {
  display: flex; align-items: center; gap: 5px; font-weight: 600; font-size: 11px; margin-bottom: 5px;
}

.sofia-chat-container .sofia-card .card-actions { margin-top: 6px; display: flex; gap: 3px; flex-wrap: wrap; }

.sofia-chat-container .ticket-subject { margin-bottom: 2px; font-size: 11px; }
.sofia-chat-container .ticket-client { font-size: 9px; color: var(--sofia-text-muted); margin-bottom: 2px; }
.sofia-chat-container .ticket-preview { font-size: 10px; color: var(--sofia-text-muted); }
.sofia-chat-container .response-card .proposed-response { font-size: 10px; line-height: 1.4; }

.sofia-chat-container .btn-card {
  border: 1px solid var(--sofia-border); background: var(--sofia-surface); border-radius: 4px;
  padding: 2px 7px; font-size: 10px; cursor: pointer; transition: all 0.15s ease;
}

.sofia-chat-container .btn-card:hover { border-color: var(--sofia-primary); color: var(--sofia-primary); }
.sofia-chat-container .btn-card.primary { background: var(--sofia-primary); color: white; border-color: transparent; }
.sofia-chat-container .btn-card.success { background: var(--sofia-accent); color: white; border-color: transparent; }
.sofia-chat-container .btn-card.danger { background: #ef4444; color: white; border-color: transparent; }

/* ── Search Modal ─────────────────────────── */

.sofia-search-modal { position: fixed; inset: 0; z-index: 999; }
.sofia-search-backdrop { position: absolute; inset: 0; background: rgba(0, 0, 0, 0.4); backdrop-filter: blur(2px); }

.sofia-search-panel {
  position: absolute; top: 10%; left: 50%; transform: translateX(-50%);
  background: white; border-radius: 10px; width: min(560px, 92%);
  padding: 12px; box-shadow: 0 8px 30px rgba(0, 0, 0, 0.15);
}

.sofia-search-modal .search-header { display: flex; gap: 6px; align-items: center; }

.sofia-search-modal .search-header input {
  flex: 1; border: 1px solid var(--sofia-border); border-radius: 5px;
  padding: 6px 9px; font-size: 12px;
}

.sofia-search-modal .search-filters {
  display: flex; gap: 12px; margin-top: 6px; font-size: 10px; color: var(--sofia-text-muted);
}

.sofia-search-modal .search-results {
  margin-top: 8px; max-height: 280px; overflow-y: auto;
  display: flex; flex-direction: column; gap: 3px;
}

.sofia-search-modal .search-result-item {
  border: 1px solid var(--sofia-border); border-radius: 5px;
  padding: 7px; cursor: pointer; font-size: 11px;
}

.sofia-search-modal .search-result-item:hover {
  border-color: var(--sofia-primary); background: var(--sofia-primary-light);
}

/* ── Command Palette ──────────────────────── */

.sofia-command-palette {
  position: fixed; bottom: 18px; right: 18px; width: min(280px, 90%);
  background: white; border-radius: 8px; border: 1px solid var(--sofia-border);
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.12); z-index: 999; overflow: hidden;
}

.sofia-command-palette .command-palette-header {
  padding: 8px; border-bottom: 1px solid var(--sofia-border);
  display: flex; justify-content: space-between; font-size: 11px;
}

.sofia-command-palette .command-palette-list { max-height: 240px; overflow-y: auto; }

.sofia-command-palette .command-palette-item {
  padding: 6px 9px; display: flex; justify-content: space-between;
  cursor: pointer; font-size: 11px;
}

.sofia-command-palette .command-palette-item:hover { background: var(--sofia-surface-alt); }

/* ── Toasts ───────────────────────────────── */

.sofia-toast-container {
  position: fixed; right: 14px; bottom: 14px;
  display: flex; flex-direction: column; gap: 5px; z-index: 9999;
}

.sofia-toast {
  background: var(--sofia-text); color: white; border-radius: 5px; border: none;
  padding: 6px 10px; font-size: 11px; box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
}

/* ── Typing ───────────────────────────────── */

.sofia-chat-container .sofia-typing {
  display: inline-flex; gap: 5px; align-items: center;
  background: transparent; padding: 2px 0; font-size: 10px; color: var(--sofia-text-muted);
}

.sofia-chat-container .sofia-typing-dots { display: inline-flex; gap: 2px; }

.sofia-chat-container .sofia-typing-dot {
  width: 3px; height: 3px; border-radius: 50%; background: var(--sofia-primary);
  opacity: 0.6; animation: sofiaPulse 1.2s infinite ease-in-out;
}

.sofia-chat-container .sofia-typing-dot:nth-child(2) { animation-delay: 0.2s; }
.sofia-chat-container .sofia-typing-dot:nth-child(3) { animation-delay: 0.4s; }

@keyframes sofiaPulse {
  0%, 100% { opacity: 0.3; transform: translateY(0); }
  50% { opacity: 1; transform: translateY(-2px); }
}

@keyframes sofiaFadeIn {
  from { opacity: 0; transform: translateY(3px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ── Responsive ───────────────────────────── */

@media (max-width: 600px) {
  .sofia-chat-container .messages-container { padding: 6px 0; }
  .sofia-chat-container .sofia-message { padding: 3px 12px; }
  .sofia-chat-container .sofia-message.user .sofia-message-body { max-width: 85%; }
  .sofia-sidebar { width: 240px; }
  .sofia-chat-container .input-area { padding: 8px 10px 10px 10px; }
  .sofia-chat-container .input-wrapper { border-radius: 20px; }
  .sofia-chat-container .btn-attach { left: 18px; bottom: 16px; }
  .sofia-chat-container .btn-send { right: 18px; bottom: 16px; }
}
/* ============================================
   Sofia Chat UI — Clean AI Assistant Design
   Collapsible sidebar, full-width chat
   Compact text, ChatGPT-style input bar
   ============================================ */

:root {
  --sofia-primary: #6366f1;
  --sofia-primary-dark: #4f46e5;
  --sofia-primary-light: rgba(99, 102, 241, 0.08);
  --sofia-accent: #10b981;
  --sofia-bg: #fafafa;
  --sofia-surface: #ffffff;
  --sofia-surface-alt: #f5f5f5;
  --sofia-border: #e5e5e5;
  --sofia-text: #171717;
  --sofia-text-muted: #737373;
  --sofia-radius: 12px;
  --sofia-shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
  --sofia-shadow-soft: 0 1px 2px rgba(0, 0, 0, 0.04);
  --sofia-font: 'Plus Jakarta Sans', -apple-system, system-ui, sans-serif;
  --sidebar-width: 280px;
}

.sofia-chat-container {
  display: grid;
  grid-template-columns: 1fr;
  min-height: 640px;
  height: calc(100vh - 120px);
  font-family: var(--sofia-font);
  color: var(--sofia-text);
  position: relative;
  background: var(--sofia-surface);
  border: 1px solid var(--sofia-border);
  border-radius: var(--sofia-radius);
  overflow: hidden;
  font-size: 12px;
}

.sofia-chat-container::before { display: none; }
.sofia-chat-container > * { position: relative; z-index: 1; }

/* ── Sidebar: overlay, hidden by default ──── */

.sofia-sidebar {
  position: absolute;
  top: 0; left: 0; bottom: 0;
  width: var(--sidebar-width);
  background: var(--sofia-surface);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border: none; border-radius: 0; box-shadow: none;
  border-right: 1px solid var(--sofia-border);
  z-index: 10;
  transform: translateX(-100%);
  transition: transform 0.25s cubic-bezier(0.4, 0, 0.2, 1), box-shadow 0.25s ease;
}

.sofia-sidebar.open {
  transform: translateX(0);
  box-shadow: 4px 0 20px rgba(0, 0, 0, 0.08);
}

.sofia-chat-container .sidebar-header {
  padding: 12px 14px;
  border-bottom: 1px solid var(--sofia-border);
  display: flex; justify-content: space-between; align-items: center; gap: 10px;
}

.sofia-chat-container .sidebar-header h2 { font-size: 12px; font-weight: 600; margin-bottom: 1px; }
.sofia-chat-container .sidebar-header p { font-size: 10px; color: var(--sofia-text-muted); }

.btn-new-chat {
  border: none; background: var(--sofia-primary); color: white;
  font-size: 10px; font-weight: 600; padding: 4px 9px; border-radius: 5px;
  cursor: pointer; box-shadow: none; transition: background 0.15s ease;
}

.btn-new-chat:hover { background: var(--sofia-primary-dark); transform: none; }

.sofia-chat-container .sidebar-search { padding: 6px 10px; }

.sofia-chat-container .sidebar-search input {
  width: 100%; border: 1px solid var(--sofia-border); border-radius: 5px;
  padding: 4px 8px; font-size: 11px; background: var(--sofia-surface-alt); outline: none;
}

.sofia-chat-container .sidebar-search input:focus {
  border-color: var(--sofia-primary);
  box-shadow: 0 0 0 2px rgba(99, 102, 241, 0.12);
}

.sofia-chat-container .conversations-list {
  flex: 1; overflow-y: auto; padding: 4px;
  display: flex; flex-direction: column; gap: 1px;
}

.sofia-chat-container .conversation-item {
  padding: 6px 8px; border-radius: 5px; border: none; background: transparent;
  cursor: pointer; display: flex; gap: 7px; transition: background 0.15s ease;
}

.sofia-chat-container .conversation-item:hover { background: var(--sofia-surface-alt); }
.sofia-chat-container .conversation-item.active { background: var(--sofia-primary-light); box-shadow: none; }

.sofia-chat-container .conversation-icon {
  width: 24px; height: 24px; border-radius: 5px; background: var(--sofia-surface-alt);
  display: flex; align-items: center; justify-content: center; font-size: 11px; flex-shrink: 0;
}

.sofia-chat-container .conversation-content { flex: 1; min-width: 0; }

.sofia-chat-container .conversation-title {
  font-size: 11px; font-weight: 600; margin-bottom: 1px;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}

.sofia-chat-container .conversation-preview {
  font-size: 10px; color: var(--sofia-text-muted);
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}

.sofia-chat-container .conversation-time { font-size: 9px; color: var(--sofia-text-muted); margin-top: 2px; }

.sofia-chat-container .sofia-empty-state,
.sofia-search-modal .sofia-empty-state {
  text-align: center; color: var(--sofia-text-muted); padding: 16px 12px;
}

.sofia-chat-container .sofia-empty-state h4,
.sofia-search-modal .sofia-empty-state h4 { font-size: 11px; margin-top: 5px; margin-bottom: 2px; }

.sofia-chat-container .sidebar-footer {
  padding: 7px 10px; border-top: 1px solid var(--sofia-border);
  display: flex; align-items: center; justify-content: space-between; gap: 8px;
}

.sofia-chat-container .sofia-status {
  display: flex; align-items: center; gap: 5px; font-size: 10px; color: var(--sofia-text-muted);
}

.sofia-chat-container .status-dot {
  width: 5px; height: 5px; border-radius: 50%; background: var(--sofia-accent);
  box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.15);
}

.sofia-chat-container .btn-ghost,
.sofia-search-modal .btn-ghost,
.sofia-command-palette .btn-ghost {
  border: none; background: transparent; color: var(--sofia-text-muted); font-size: 10px; cursor: pointer;
}

.sofia-chat-container .btn-ghost:hover,
.sofia-search-modal .btn-ghost:hover,
.sofia-command-palette .btn-ghost:hover { color: var(--sofia-text); }

/* ── Main Chat (full width) ───────────────── */

.sofia-chat-main {
  background: var(--sofia-surface); display: flex; flex-direction: column;
  overflow: hidden; border: none; border-radius: 0; box-shadow: none;
}

.sofia-chat-container .chat-header {
  padding: 8px 18px; border-bottom: 1px solid var(--sofia-border);
  display: flex; align-items: center; justify-content: space-between; gap: 10px;
}

.sofia-chat-container .chat-title { display: flex; align-items: center; gap: 8px; }
.sofia-chat-container .chat-title-text { display: flex; flex-direction: column; }
.sofia-chat-container .chat-title h3 { font-size: 13px; font-weight: 600; margin-bottom: 0; }
.sofia-chat-container .chat-subtitle { font-size: 10px; color: var(--sofia-text-muted); }
.sofia-chat-container .chat-actions { display: flex; gap: 3px; }

.sofia-chat-container .btn-icon {
  width: 28px; height: 28px; border-radius: 5px;
  border: 1px solid var(--sofia-border); background: var(--sofia-surface);
  cursor: pointer; font-size: 12px;
  display: flex; align-items: center; justify-content: center; transition: all 0.15s ease;
}

.sofia-chat-container .chat-title .btn-icon { display: flex; }

.sofia-chat-container .btn-icon:hover {
  border-color: var(--sofia-primary); color: var(--sofia-primary); background: var(--sofia-primary-light);
}

/* ── Messages Area ────────────────────────── */

.sofia-chat-container .messages-container {
  flex: 1; overflow-y: auto; padding: 12px 0; background: var(--sofia-bg);
}

.sofia-chat-container .sofia-welcome {
  background: var(--sofia-surface); border-radius: 8px; padding: 16px;
  text-align: center; margin: 10px auto 20px auto; max-width: 480px;
}

.sofia-chat-container .sofia-welcome-icon { font-size: 22px; margin-bottom: 6px; }

.sofia-chat-container .sofia-welcome-actions {
  display: flex; justify-content: center; gap: 6px; margin-top: 10px; flex-wrap: wrap;
}

.sofia-chat-container .btn-secondary {
  border: 1px solid var(--sofia-border); background: white;
  padding: 4px 9px; border-radius: 5px; font-size: 10px; cursor: pointer;
}

.sofia-chat-container .btn-secondary:hover { border-color: var(--sofia-primary); color: var(--sofia-primary); }

/* ── Messages ─────────────────────────────── */

.sofia-chat-container .sofia-message {
  display: flex; gap: 8px; padding: 4px 20px; margin-bottom: 1px;
  animation: sofiaFadeIn 0.2s ease; max-width: 100%;
}

.sofia-chat-container .sofia-message.user { flex-direction: row-reverse; padding: 3px 20px; }

.sofia-chat-container .sofia-message-avatar {
  width: 20px; height: 20px; border-radius: 5px;
  background: var(--sofia-surface-alt); color: var(--sofia-text-muted);
  font-weight: 600; display: flex; align-items: center; justify-content: center;
  flex-shrink: 0; font-size: 8px; margin-top: 2px;
}

.sofia-chat-container .sofia-message.user .sofia-message-avatar { background: var(--sofia-primary); color: white; }

.sofia-chat-container .sofia-message-body { max-width: 100%; min-width: 0; }
.sofia-chat-container .sofia-message.user .sofia-message-body { max-width: 65%; }

.sofia-chat-container .sofia-message.sofia .sofia-message-content {
  background: transparent; border-radius: 0; padding: 1px 0;
  font-size: 12px; line-height: 1.55; color: var(--sofia-text); box-shadow: none;
}

.sofia-chat-container .sofia-message.user .sofia-message-content {
  background: var(--sofia-primary); color: white;
  border-radius: 12px 12px 3px 12px; padding: 6px 11px;
  font-size: 12px; line-height: 1.4; box-shadow: none;
}

.sofia-chat-container .sofia-message-content {
  font-size: 12px; line-height: 1.55; color: var(--sofia-text); position: relative;
}

/* ── Markdown ─────────────────────────────── */

.sofia-chat-container .sofia-message.sofia .sofia-message-content h1,
.sofia-chat-container .sofia-message.sofia .sofia-message-content h2,
.sofia-chat-container .sofia-message.sofia .sofia-message-content h3 {
  font-size: 12px; font-weight: 700; margin: 8px 0 2px 0; color: var(--sofia-text);
}

.sofia-chat-container .sofia-message.sofia .sofia-message-content h1 { font-size: 13px; }
.sofia-chat-container .sofia-message.sofia .sofia-message-content p { margin: 0 0 5px 0; }

.sofia-chat-container .sofia-message.sofia .sofia-message-content ul,
.sofia-chat-container .sofia-message.sofia .sofia-message-content ol {
  margin: 2px 0 5px 0; padding-left: 16px;
}

.sofia-chat-container .sofia-message.sofia .sofia-message-content li { margin-bottom: 1px; font-size: 12px; }

.sofia-chat-container .sofia-message.sofia .sofia-message-content hr {
  border: none; border-top: 1px solid var(--sofia-border); margin: 8px 0;
}

.sofia-chat-container .sofia-message.sofia .sofia-message-content strong { font-weight: 600; }
.sofia-chat-container .sofia-message.sofia .sofia-message-content a { color: var(--sofia-primary); text-decoration: none; }
.sofia-chat-container .sofia-message.sofia .sofia-message-content a:hover { text-decoration: underline; }

.sofia-chat-container .sofia-message-content code {
  background: rgba(0, 0, 0, 0.06); padding: 1px 4px; border-radius: 3px;
  font-size: 10.5px; font-family: 'SF Mono', 'Fira Code', monospace;
}

.sofia-chat-container .sofia-message.user .sofia-message-content code { background: rgba(255, 255, 255, 0.2); }

.sofia-chat-container .sofia-message-content pre {
  background: #1e1e2e; color: #cdd6f4; padding: 8px 10px; border-radius: 6px;
  overflow-x: auto; font-size: 10.5px; line-height: 1.5; margin: 5px 0;
}

.sofia-chat-container .sofia-message-content pre code { background: transparent; padding: 0; font-size: inherit; }

.sofia-chat-container .sofia-message-time {
  font-size: 9px; color: var(--sofia-text-muted); margin-top: 2px;
  opacity: 0; transition: opacity 0.15s ease;
}

.sofia-chat-container .sofia-message:hover .sofia-message-time { opacity: 1; }
.sofia-chat-container .sofia-message.user .sofia-message-time { text-align: right; }

/* ── Attachments ──────────────────────────── */

.sofia-chat-container .sofia-message-attachments { margin-top: 5px; display: flex; flex-direction: column; gap: 3px; }

.sofia-chat-container .sofia-message-attachment {
  border: 1px solid var(--sofia-border); border-radius: 5px; padding: 5px 7px;
  background: var(--sofia-surface-alt); display: flex; align-items: center; gap: 6px; font-size: 10px;
}

.sofia-chat-container .sofia-message-attachment img {
  width: 40px; height: 40px; object-fit: cover; border-radius: 5px; cursor: pointer;
}

.sofia-chat-container .sofia-attachment-preview { padding: 0 18px 5px 18px; }

.sofia-chat-container .sofia-attachment-item {
  border: 1px solid var(--sofia-border); border-radius: 5px; padding: 5px;
  display: flex; align-items: center; gap: 5px; background: var(--sofia-surface);
}

.sofia-chat-container .sofia-preview-doc { display: flex; align-items: center; gap: 5px; font-size: 10px; }

.sofia-chat-container .sofia-remove-attachment {
  margin-left: auto; border: none; background: var(--sofia-surface-alt);
  border-radius: 50%; width: 20px; height: 20px; cursor: pointer;
}

/* ── Input Area — ChatGPT-style ─────────────
   HTML: .input-area > [#file-input] + .btn-attach + .input-wrapper > textarea + .input-hint + .btn-send
   We make .input-area the rounded pill container with everything inside.
   ─────────────────────────────────────────── */

.sofia-chat-container .input-area {
  padding: 10px 20px 14px 20px;
  border-top: none;
  background: var(--sofia-bg);
  display: flex;
  justify-content: center;
  align-items: stretch;
  gap: 0;
}

/* Outer wrapper to constrain width and hold the pill */
.sofia-chat-container .input-area {
  flex-wrap: wrap;
}

/* The pill container — .input-wrapper is the main rounded shape */
.sofia-chat-container .input-wrapper {
  flex: 1;
  max-width: 720px;
  background: var(--sofia-surface);
  border-radius: 26px;
  border: none;
  box-shadow:
    0 0 0 1px rgba(0, 0, 0, 0.06),
    0 4px 6px rgba(0, 0, 0, 0.04);
  padding: 0;
  display: grid;
  grid-template-columns: auto 1fr auto;
  grid-template-rows: 1fr;
  align-items: end;
  position: relative;
  transition: box-shadow 0.2s ease;
  overflow: hidden;
}

.sofia-chat-container .input-wrapper:focus-within {
  box-shadow:
    0 0 0 1px rgba(99, 102, 241, 0.25),
    0 4px 12px rgba(99, 102, 241, 0.06);
}

/* Textarea — spans the middle column, no borders */
.sofia-chat-container .input-wrapper textarea {
  grid-column: 1 / -1;
  grid-row: 1;
  width: 100%;
  border: none;
  border-radius: 0;
  padding: 12px 48px 12px 44px;
  font-size: 13px;
  resize: none;
  outline: none;
  font-family: var(--sofia-font);
  background: transparent;
  line-height: 1.5;
  color: var(--sofia-text);
  min-height: 24px;
  max-height: 150px;
  box-shadow: none;
}

.sofia-chat-container .input-wrapper textarea::placeholder {
  color: var(--sofia-text-muted);
  opacity: 0.6;
}

.sofia-chat-container .input-wrapper textarea:focus {
  border: none; box-shadow: none; outline: none;
}

/* Hide the hint text */
.sofia-chat-container .input-hint { display: none; }

/* Attach button — lives outside .input-wrapper in HTML,
   but we visually overlay it inside the pill */
.sofia-chat-container .btn-attach {
  position: absolute;
  left: 24px;
  bottom: 18px;
  width: 28px; height: 28px;
  border-radius: 50%;
  border: none;
  background: transparent;
  cursor: pointer;
  font-size: 15px;
  display: flex; align-items: center; justify-content: center;
  color: var(--sofia-text-muted);
  transition: background 0.15s ease, color 0.15s ease;
  z-index: 2;
  padding: 0;
  margin: 0;
}

.sofia-chat-container .btn-attach:hover {
  background: var(--sofia-surface-alt);
  color: var(--sofia-text);
  border: none;
}

/* Send button — circular dark, inside pill on the right */
.sofia-chat-container .btn-send {
  position: absolute;
  right: 24px;
  bottom: 18px;
  width: 30px; height: 30px;
  border-radius: 50%;
  border: none;
  background: var(--sofia-text);
  color: white;
  display: flex; align-items: center; justify-content: center;
  cursor: pointer;
  flex-shrink: 0;
  box-shadow: none;
  transition: background 0.15s ease, transform 0.1s ease;
  z-index: 2;
  padding: 0;
  margin: 0;
}

.sofia-chat-container .btn-send:hover { background: #404040; }
.sofia-chat-container .btn-send:active { transform: scale(0.95); }
.sofia-chat-container .btn-send svg { width: 16px; height: 16px; }

/* ── Command Autocomplete ───────────────── */

.sofia-chat-container .command-autocomplete {
  position: absolute; bottom: 80px; left: 50%; transform: translateX(-50%);
  background: white; border-radius: 12px; border: 1px solid var(--sofia-border);
  padding: 4px; width: min(400px, 90%); box-shadow: 0 4px 16px rgba(0, 0, 0, 0.1); z-index: 5;
}

.sofia-chat-container .command-autocomplete-item {
  padding: 4px 7px; border-radius: 6px; cursor: pointer; font-size: 11px;
  display: flex; justify-content: space-between; align-items: center;
}

.sofia-chat-container .command-autocomplete-item:hover { background: var(--sofia-surface-alt); }

/* Context Panel (hidden) */
.sofia-chat-container .sofia-context-panel { display: none; }

/* ── Cards ────────────────────────────────── */

.sofia-chat-container .sofia-card {
  background: var(--sofia-surface); border: 1px solid var(--sofia-border); border-radius: 6px;
  padding: 8px; margin-top: 5px; box-shadow: var(--sofia-shadow-soft);
}

.sofia-chat-container .badge {
  font-size: 8px; text-transform: uppercase; font-weight: 600;
  padding: 1px 4px; border-radius: 3px;
  background: var(--sofia-primary-light); color: var(--sofia-primary);
}

.sofia-chat-container .badge-alta { background: rgba(239, 68, 68, 0.08); color: #dc2626; }
.sofia-chat-container .badge-media { background: rgba(245, 158, 11, 0.08); color: #d97706; }
.sofia-chat-container .badge-baja { background: rgba(34, 197, 94, 0.08); color: #16a34a; }

.sofia-chat-container .proposed-response {
  border: 1px dashed var(--sofia-border); padding: 5px; border-radius: 5px;
  min-height: 40px; background: var(--sofia-surface-alt); font-size: 11px;
}

.sofia-chat-container .stats-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 5px; text-align: center; }
.sofia-chat-container .stat-value { font-size: 14px; font-weight: 700; }
.sofia-chat-container .stat-label { font-size: 9px; color: var(--sofia-text-muted); }

.sofia-chat-container .list-row {
  display: flex; justify-content: space-between; align-items: center;
  padding: 4px 0; border-bottom: 1px solid var(--sofia-border); gap: 6px;
}

.sofia-chat-container .list-row:last-child { border-bottom: none; }
.sofia-chat-container .list-title { font-weight: 600; font-size: 11px; }
.sofia-chat-container .list-subtitle { font-size: 9px; color: var(--sofia-text-muted); }

.sofia-chat-container .sofia-card .card-header {
  display: flex; align-items: center; gap: 5px; font-weight: 600; font-size: 11px; margin-bottom: 5px;
}

.sofia-chat-container .sofia-card .card-actions { margin-top: 6px; display: flex; gap: 3px; flex-wrap: wrap; }

.sofia-chat-container .ticket-subject { margin-bottom: 2px; font-size: 11px; }
.sofia-chat-container .ticket-client { font-size: 9px; color: var(--sofia-text-muted); margin-bottom: 2px; }
.sofia-chat-container .ticket-preview { font-size: 10px; color: var(--sofia-text-muted); }
.sofia-chat-container .response-card .proposed-response { font-size: 10px; line-height: 1.4; }

.sofia-chat-container .btn-card {
  border: 1px solid var(--sofia-border); background: var(--sofia-surface); border-radius: 4px;
  padding: 2px 7px; font-size: 10px; cursor: pointer; transition: all 0.15s ease;
}

.sofia-chat-container .btn-card:hover { border-color: var(--sofia-primary); color: var(--sofia-primary); }
.sofia-chat-container .btn-card.primary { background: var(--sofia-primary); color: white; border-color: transparent; }
.sofia-chat-container .btn-card.success { background: var(--sofia-accent); color: white; border-color: transparent; }
.sofia-chat-container .btn-card.danger { background: #ef4444; color: white; border-color: transparent; }

/* ── Search Modal ─────────────────────────── */

.sofia-search-modal { position: fixed; inset: 0; z-index: 999; }
.sofia-search-backdrop { position: absolute; inset: 0; background: rgba(0, 0, 0, 0.4); backdrop-filter: blur(2px); }

.sofia-search-panel {
  position: absolute; top: 10%; left: 50%; transform: translateX(-50%);
  background: white; border-radius: 10px; width: min(560px, 92%);
  padding: 12px; box-shadow: 0 8px 30px rgba(0, 0, 0, 0.15);
}

.sofia-search-modal .search-header { display: flex; gap: 6px; align-items: center; }

.sofia-search-modal .search-header input {
  flex: 1; border: 1px solid var(--sofia-border); border-radius: 5px;
  padding: 6px 9px; font-size: 12px;
}

.sofia-search-modal .search-filters {
  display: flex; gap: 12px; margin-top: 6px; font-size: 10px; color: var(--sofia-text-muted);
}

.sofia-search-modal .search-results {
  margin-top: 8px; max-height: 280px; overflow-y: auto;
  display: flex; flex-direction: column; gap: 3px;
}

.sofia-search-modal .search-result-item {
  border: 1px solid var(--sofia-border); border-radius: 5px;
  padding: 7px; cursor: pointer; font-size: 11px;
}

.sofia-search-modal .search-result-item:hover {
  border-color: var(--sofia-primary); background: var(--sofia-primary-light);
}

/* ── Command Palette ──────────────────────── */

.sofia-command-palette {
  position: fixed; bottom: 18px; right: 18px; width: min(280px, 90%);
  background: white; border-radius: 8px; border: 1px solid var(--sofia-border);
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.12); z-index: 999; overflow: hidden;
}

.sofia-command-palette .command-palette-header {
  padding: 8px; border-bottom: 1px solid var(--sofia-border);
  display: flex; justify-content: space-between; font-size: 11px;
}

.sofia-command-palette .command-palette-list { max-height: 240px; overflow-y: auto; }

.sofia-command-palette .command-palette-item {
  padding: 6px 9px; display: flex; justify-content: space-between;
  cursor: pointer; font-size: 11px;
}

.sofia-command-palette .command-palette-item:hover { background: var(--sofia-surface-alt); }

/* ── Toasts ───────────────────────────────── */

.sofia-toast-container {
  position: fixed; right: 14px; bottom: 14px;
  display: flex; flex-direction: column; gap: 5px; z-index: 9999;
}

.sofia-toast {
  background: var(--sofia-text); color: white; border-radius: 5px; border: none;
  padding: 6px 10px; font-size: 11px; box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
}

/* ── Typing ───────────────────────────────── */

.sofia-chat-container .sofia-typing {
  display: inline-flex; gap: 5px; align-items: center;
  background: transparent; padding: 2px 0; font-size: 10px; color: var(--sofia-text-muted);
}

.sofia-chat-container .sofia-typing-dots { display: inline-flex; gap: 2px; }

.sofia-chat-container .sofia-typing-dot {
  width: 3px; height: 3px; border-radius: 50%; background: var(--sofia-primary);
  opacity: 0.6; animation: sofiaPulse 1.2s infinite ease-in-out;
}

.sofia-chat-container .sofia-typing-dot:nth-child(2) { animation-delay: 0.2s; }
.sofia-chat-container .sofia-typing-dot:nth-child(3) { animation-delay: 0.4s; }

@keyframes sofiaPulse {
  0%, 100% { opacity: 0.3; transform: translateY(0); }
  50% { opacity: 1; transform: translateY(-2px); }
}

@keyframes sofiaFadeIn {
  from { opacity: 0; transform: translateY(3px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ── Responsive ───────────────────────────── */

@media (max-width: 600px) {
  .sofia-chat-container .messages-container { padding: 6px 0; }
  .sofia-chat-container .sofia-message { padding: 3px 12px; }
  .sofia-chat-container .sofia-message.user .sofia-message-body { max-width: 85%; }
  .sofia-sidebar { width: 240px; }
  .sofia-chat-container .input-area { padding: 8px 10px 10px 10px; }
  .sofia-chat-container .input-wrapper { border-radius: 20px; }
  .sofia-chat-container .btn-attach { left: 18px; bottom: 16px; }
  .sofia-chat-container .btn-send { right: 18px; bottom: 16px; }
}